Vanessa - Office & Customer Service Specialist with 3+ years in administrative support

San Pedro Sula, Cortés Department, Hondurasen

Streamlined document processing by creating and managing forms for exams and visas, improving accuracy and efficiency.

Led training sessions on Office 365, Teams, and OneDrive, enhancing team productivity and tool proficiency.

Published on CazVid

Summary

Dedicated professional skilled in document management, client service, and office software tools. Proven ability to support operational workflows, train staff, and optimize administrative tasks.

Key Achievements

Handled inventory management and client inquiries, ensuring smooth operations and high customer satisfaction.

Skills

Office 365Expert

Extensive experience using Office 365 tools, including Word, Excel, and other applications for administrative tasks.

Team CollaborationAdvanced

Proficient in using Teams and other collaboration tools to coordinate and communicate effectively within teams.

Customer ServiceIntermediate

Provided client support, managed inquiries, and maintained positive client relationships in visa application processes.

Document & Data ManagementAdvanced

Managed electronic filing systems, form creation, and data entry to ensure organized, accessible records.

Experience

Práctica Profesional

BAC Credomatic Honduras

feb 2020 - dic 2023

Elaboración de formularios para exámenes en App Forms, Entrenamiento y Capacitaciones, Manejo de archivo a OneDrive, Manejo de la herramienta Teams, Manejo de inventario en base en códigos IBS, Manejo de la Herramienta office 365