Dedicated professional with over a decade of experience in bar management, customer service, and business operations. Proven ability to enhance customer experiences, lead teams, and manage efficient operations in fast-paced environments. Passionate about delivering excellence and building strong client relationships.
Consistently delivers high-quality service, ensuring customer satisfaction and repeat business.
Leads and motivates teams to achieve operational goals and maintain a positive work environment.
Handles complex customer and operational issues efficiently to minimize disruptions.
Manages budgets, wages, and stock, ensuring profitability and cost control.
The Chichester Arms
Opening the bar in the morning. Responsible for the set up of the bar. Cleanliness and hygiene. Cellar maintenance. Stock checking. Cash handling. Access to the safe and front door keys
Tombola
Monitor the chat rooms. Engage in conversation with players. Promote the latest apps and games. Assist with technical issues. Ensure a fun friendly atmosphere
Echo – U
Provide high standard of customer service via Email. Deal with a range of queries. Represent DPD to the highest standard
The Queens
Refurbished the bar. Built up and maintained customer repertoire. Organised events. Responsible for rent, wages, bills, stock
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Excels in verbal and written communication, fostering positive interactions with customers and colleagues.
Centric Business Solutions
Online networking. Business to business door canvassing. Promotion of the company. Securing sales
Frontiers Sports Bar
Managed bar operations. Customer service. Problem solving. Cash handling
The Fountain Flaming Grill
Worked in kitchen and front of house. Handled food and served customers
The Lord Ashleigh Public House
Cash handling. Customer care. Promoting a friendly environment
The County
Handled food and served customers. Used hot skillet plates
