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Kristel

Community Manager with 5+ years in social media and design

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Cartagena, Bolívar, Colombia
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Competencies

Graphic DesignAdvanced

Utilized Adobe Creative Suite to develop visual content for marketing and packaging.

Customer Service & TrainingIntermediate

Provided virtual assistance, handled bilingual communication, and trained new staff.

Social Media ManagementIntermediate

Managed social media accounts, creating posts and engaging with online communities.

Product Packaging & Editorial DesignIntermediate

Designed product packaging and written content for catalogs and online posts.

3D Modeling & CAD softwareBeginner

Basic experience with 3D modeling tools like 3D Max, AutoCAD, and Rhinoceros for design projects.

Education

Bachelor's Degree
Universidad del Norte
Completed March 2020
Bachelor's Degree
I.E. De Promisión Social de Cartagena
Completed Noviembre 2015
Technician
Escuela Taller Cartagena de Indias
Completed December 2021
Polytechnic of South America
National Apprenticeship Service SENA

Languages

EnglishC1

Summary

Creative designer and social media specialist with experience in packaging, editorial content, and virtual assistance. Skilled in utilizing multiple design software and managing online communities across diverse industries.

Key Achievements

  • Managed social media accounts, increasing engagement and follower base.
  • Designed and produced packaging and editorial content for Nua Hogar, showcasing versatility.
  • Trained new recruits and supported team onboarding at Atlantic Quantum Innovation.

Experience

Design Creative

Nua Hogar
January 2021 - January 2022

Design and manufacture of packaging for the company's products., Editorial design and writing of the Nua Hogar product catalog and post of Instagram.

Customer Service

Atlantic Quantum Innovation
September 2022 - August 2023

Virtual assistant for an international company performing office work, Collect information in both English and Spanish via audio and produce written reports, Train new recruits in the company. Evaluate and support them in their adaptation process to new programs and activities.

Virtual Assistant and Trainer

Online Helpers
January 2024 - January 2025

Community Manager

Online Helpers
January 2021 - August 2021

Social media management

Skills

Graphic DesignCustomer Service & TrainingSocial Media ManagementProduct Packaging & Editorial Design3D Modeling & CAD software
Published on CazVid - Jul 3, 2025
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