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Kristian
Customer Service Specialist with 10 years experience in Call Centers
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Competencies
Provided direct support to customers, resolving issues and ensuring satisfaction
Performed accurate and efficient data entry tasks in call center settings
Supported clients remotely with administrative tasks and coordination
Handled high-volume calls, managed customer retention, and maintained detailed records
Education
Summary
Experienced customer service agent with 10 years of expertise in call centers, specializing in client support, data management, and remote assistance.
Key Achievements
- Accumulated a decade of customer service experience across multiple roles including IT support, retention, and virtual assistance
- Developed strong skills in data entry, call handling, and remote support in home office environments
- Demonstrated consistency and dedication in providing detailed and coordinated customer service
Experience
Be vigilant and monitor several closed communities and a recycling center., Receive calls from tenants to request special permission for their guests or themselves., Make reports of any complaints from tenants.
VA Customer Service Agent
Received and made calls to customers to answer questions about properties., Posted and unposted properties to FRS, Zillow, and Tenant Turner., Scheduled reminders to refresh properties on the market., Entered information into Lead Simple and transferred potential owners to the corresponding line., Organized files for current and past tenant information.
Customer Service Agent
Received and made calls to customers regarding money transfers.
Customer Service Agent
Received and made calls to customers regarding money transfers.
Customer Service Agent
Received calls from customers regarding electric bills.
Waiter (room service)
Performed in the area of customer service.