Kristy - Flight Attendant

Demonstrated experience with Data Entry.

Demonstrated experience with Documentation.

Demonstrated experience with Microsoft Word.

Demonstrated experience with Microsoft Excel.

Demonstrated experience with Microsoft PowerPoint.

Deliver polished, attentive customer service while assisting passengers with questions, seating, special needs, and travel concerns.. Conduct safety and cabin checks and communicate procedures clearly while maintaining strict FAA and company standards.. Prepare accurate incident and operational reports and maintain strong attention to detail.. Coordinate effectively with customers and team members in time-sensitive situations while maintaining professionalism and composure.. Provide solutions-oriented assistance during irregular operations and emergency situations.

Provided prompt, courteous service while managing multiple customer requests in a high-volume environment.. Accurately processed orders, payments, cash, credit-card, discount, and point-of-sale transactions.. Resolved customer concerns professionally and escalated issues appropriately when necessary.. Maintained organized service areas and supported team members to keep operations efficient.

Managed daily and monthly reconciliation activities, bank tracking, fees, ACH payments, domestic and international wire transactions, and supporting documentation.. Maintained accurate, organized financial records and departmental files while handling confidential banking information.. Coordinated research requests between internal departments and banking partners and followed items through resolution.. Prepared formal transfer documentation for executive approval and ensured signatures, notaries, and supporting records were complete.. Trained departments on banking website procedures, including stop-payment processes, and supported efficient cross-department workflows.

Assisted customers with account openings, direct deposits, IRAs, service questions, correspondence, and account issues while protecting confidential information.. Reviewed banking and loan documentation for accuracy, completeness, and compliance and investigated records and transaction concerns.. Processed teller and sales functions, loan applications, and banking products while supporting branch management and service goals.. Maintained organized credit files and tracking systems for tax returns, financial statements, memos, and audit requests.. Handled safe-deposit-box leasing and termination procedures and maintained required documentation.

Supported front-store operations, supervised service staff, handled daily cash responsibilities, and balanced store earnings.. Performed accurate cash handling and official lottery operations while providing professional customer service.. Maintained organized store operations and assisted customers with questions and transactions.