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Kyle

Customer Service Specialist with diverse experience in retail and hospitality

Video resume

Customer Service Specialist with diverse experience in retail and hospitality
How do you approach learning new skills or techniques? Can you give an example of a time you learned something new in a team setting?

Contact

Tucson, Arizona, United States
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Competencies

Customer ServiceAdvanced

Delivered customer service in retail, hospitality, and military support roles, ensuring client satisfaction and efficient operations.

Team CollaborationIntermediate

Worked collaboratively with team members in retail, hospitality, and educational environments to meet sales and program goals.

Communication SkillsAdvanced

Utilized effective communication while working as a librarian, customer service representative, and teaching facilitator.

Administrative SupportIntermediate

Performed administrative tasks including inventory management, record-keeping, and in military and retail settings.

Basic Technical SkillsIntermediate

Managed point-of-sale systems, maintained inventory, and supported technical and support functions.

Education

High School Diploma
Sabino High School
Completed MAY 2015

Languages

EnglishFluent
SpanishAdvanced
FrenchAcademic; Intermediate

Summary

Experienced in customer-facing roles, team leadership, and educational support with a strong foundation in communication and problem-solving.

Key Achievements

  • Provided exceptional customer service across multiple retail and food service roles.
  • Developed engaging educational programs and facilitated group activities in teaching positions.
  • Supported military personnel and their families by delivering direct service and managing multiple administrative roles.

Experience

Guest Service Associate (GSA)

Nick's Menswear & The Modern Groom
2025-03 - 2025-05

Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner., Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked., Processed cash, credit card, and mobile payments accurately using the...

After-School Theater Teacher

Drama Kids International
2024-09 - 2024-12

Developed and implemented engaging lesson plans for the afterschool program., Facilitated educational activities and projects that promoted creativity, critical thinking, and problem-solving skills., Maintained a safe and inclusive learning environment by enforcing behavioral guidelines and...

Freelance Voice Artist

Self-Employed
2023-11 - 2024-09

Provided voice talent for various projects including animal vocalizations, audiobooks, and animation/digital media.

Multi Facility Administrator

U.S. Army - D.O.D
2018-10 - 2023-11

Provided direct customer service to support soldiers and their families overseas., Acted as Library Technician, Information Librarian, Information Acquisitions, Administrator, Accounts Analyst, Radio Announcer, Public Liaison, Marketing Advisor, Keyholder, Stock Manager, Stockroom/Mailroom...

Hunts Brother's Pizza/ Burger King Supervisor

AAFES Exchange Service
2018-02 - 2018-10

Provided exceptional customer service by taking orders, processing payments, and ensuring accurate order fulfillment., Prepared food items according to Burger King's standards and recipes., Maintained cleanliness of workstations, dining areas, and restrooms., Managed inventory levels by...

Bookseller Associate/Cashier

Barnes & Noble
2017-11 - 2018-01

Maintained oversight and accountability of stock inventory, fund transactions, product orders, and vendor receipts., Ensured the company’s proper forms were issued for cataloging the business’ materials and products., Tasked with procuring, sorting, cataloguing, and addressing inventory...

Customer Service Rep

Afni
2016-07 - 2017-11

Provided customer service through a telecommunications service provider., Engaged with customers to analyze requirements, upgrades, issues, or services., Accessed and reviewed personnel accounts on a daily basis to correct and register information.

Starbucks Barista

University of Arizona
2015-08 - 2016-10

Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards., Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.

MakerSpace Think Group Associate

Pima County Public Library System
2013-08 - 2015-10

Planned and designed a 'third place' for youths and young adults to imagine, create, and bring to life their next goal or project., Acted as Public Liaison to conference with the public and conduct public surveys.

Skills

Customer ServiceTeam CollaborationCommunication SkillsAdministrative SupportBasic Technical Skills
Published on CazVid - May 17, 2026
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