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Kyshia

Customer Service Representative with 4 years of experience in BPO industry

Video resume

Customer service representative
Billingual customer service representative

Contact

Bogotá, Bogotá D.C., Colombia
Open to remote
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Competencies

Customer ServiceAdvanced

Applied communication and problem-solving skills to assist customers effectively.

Team SupervisionIntermediate

Supervised customer service teams and contributed to staff training.

Training & DevelopmentIntermediate

Participated in training new team members and enhancing service quality.

Bilingual CommunicationAdvanced

Provided support in both Spanish and English to diverse customer base.

Summary

Bilingual customer service representative with 4 years of diverse experience in the BPO industry, including roles as supervisor and trainer.

Key Achievements

  • Worked as a supervisor, trainer, and customer service representative in the BPO industry
  • Provided bilingual customer service support
  • Gained experience in various roles within customer service operations

Skills

Customer ServiceTeam SupervisionTraining & DevelopmentBilingual Communication
Published on CazVid - Jul 3, 2025
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