Lady - Customer Service & Sales Professional with over 15 years of diverse experience

Bogotá, Bogota D.C., Colombiaen

Led strategies to improve visitor services as Area Supervisor at Salitre Mágico, enhancing customer satisfaction.

Managed inventory and organized sales operations at Papelería Ruiz Martínez, increasing efficiency.

Published on CazVid

Summary

Dedicated professional with over 15 years in customer service, sales, inventory, and creative arts. Proven track record of enhancing customer experiences, managing inventory, and leading teams to success across diverse industries.

Key Achievements

Produced and marketed handcrafted accessories, expanding product reach and customer base.
Received promotion to Area Leader at Salitre Mágico for outstanding sales and service performance.
Supported micro and small businesses with marketing and merchandising at DRYPERS ANDINA S.A.

Skills

Customer ServiceExpert

Extensive experience in client communication, ensuring high satisfaction and effective problem resolution.

Sales & MerchandisingAdvanced

Proven ability to drive sales, promote products, and implement merchandising strategies across various sectors.

Inventory ManagementIntermediate

Skilled in organizing and controlling stock levels to optimize operations and reduce waste.

Creative Art & CraftsmanshipIntermediate

Experienced in manual arts, ceramics, restoration, and product creation for commercial purposes.

Languages

Español

Experience

Atención y servicio al cliente en call center

Natures Sunshine

2021 - 2023

Realicé llamadas informativas. recibí llamadas para asesoría de los productos. promoción de eventos. investigación de marketing. archivo

Venta y organización de inventario

Papelería Ruiz Martínez

2018 - 2021

distribución y organización. realización de pedidos

Fabricación de accesorios

Mandrágora accesorios

2009 - 2019

manualidades. pintura en cerámica. restauración. venta y comercialización

Operadora del área de suvenires

salitre mágico

2008 - Present

venta de productos y suvenires para visitantes. manejo de inventario. asenso a líder del área de suvenir. realizando estrategias para mejorar los servicios a los visitantes