Profesional con experiencia en atención al cliente, ventas, enseñanza, edición y soporte técnico, con habilidades en comunicación, resolución de problemas y gestión de relaciones.
Aplicación en atención al cliente, enseñanza y corrección de textos para facilitar claridad y entendimiento.
Solución de consultas, incidencias técnicas y conflictos en diversos contextos profesionales.
Desarrollo de estrategias para renovar contratos y fomentar la fidelidad del cliente.
Formación en idiomas, arte y habilidades musicales para audiencias escolares y particulares.
Citizens Bank - Concentrix
Managed high volumes of customer inquiries efficiently, ensuring prompt resolution of issues., Provided comprehensive assistance to clients in the credit card sector, addressing account inquiries, transactions, claims, and line of credit details with precision.
Attento
Initiated strategies to facilitate client contract renewals in the health insurance sector, focusing on customer retention and acquisition., Successfully reengaged former clients while attracting new ones, contributing to sustained business growth.
Foot Locker - Teleperformance
Played a crucial role as a customer service agent., My responsibilities included managing orders, tracking shipments, and resolving inquiries efficiently.
HUNAV
As a Spanish native speaker, I specialize in a range of corrections, including spell checking, spell correction, lexical-semantic adjustments, style enhancements, and rewriting to ensure clarity and coherence in written content.
Bachelor's Degree
Community Manager
Social Networks
Multimedia
Acting
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Capacidad para ajustarse a diversos roles, tareas y entornos de trabajo.
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