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Laura

Travel Associate

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Bogotá,Bogota D.C.,Colombia
Available on CazVid
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Competencies

Agenda ManagementIntermediate

Demonstrated experience with Agenda Management.

Email ManagementIntermediate

Demonstrated experience with Email Management.

Calendar ManagementIntermediate

Demonstrated experience with Calendar Management.

Google WorkspaceIntermediate

Demonstrated experience with Google Workspace.

Microsoft OfficeIntermediate

Demonstrated experience with Microsoft Office.

Education

Bachelor of Chemistry
Francisco José de Caldas District University
Completed Present
Technician
SENA
Completed November 2016

Languages

enNative

Experience

Travel Associate

IGT Services and Technologies
October 2020 - May 2021

Management of itineraries and travel reservations for international clients., Resolution of queries related to travel services.

Bilingual Customer Service Advisor

Sutherland Global Services
May 2021 - July 2022

Personalized telephone support for international clients., Collaboration with remote teams to resolve complex requests., In charge of one of the emergency lines for a major hotel and tourism campaign., Troubleshooting for guests and hosts.

Bilingual Customer Service Advisor

TTEC Colombia
Jan 2024 - Dec 2024

International customer service to resolve queries and problems., Management of CRM systems for data management., Effective communication in English and Spanish.

Skills

Agenda ManagementEmail ManagementCalendar ManagementGoogle WorkspaceMicrosoft Office
Published on CazVid - May 17, 2026
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