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Laura

Administrative and Customer Service Professional with 5+ years in Healthcare, Telecommunications, and Insurance

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Bogotá, Colombia
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Competencies

Data Entry & File ManagementIntermediate

Experienced in organizing, digitizing, and managing large volumes of data and files efficiently.

Customer Service & RetentionIntermediate

Skilled in providing effective support and retention strategies within call center and insurance contexts.

Sales Support & AssistanceIntermediate

Proficient in assisting with sales processes in telecommunications and insurance sectors.

Financial and Budgeting KnowledgeBeginner

Completed courses in financial study, budgeting, and resource management to support financial literacy.

Education

Bachiller académico
ELISA BORRERO DE PASTRANA
Completed 2016
Curso especial en estudio financiero
Servicio Nacional de Aprendizaje SENA
Completed 2015
Curso especial en elaboración del presupuesto para el manejo de las finanzas personales
Servicio Nacional de Aprendizaje SENA
Completed 2014
Curso especial en administración de los recursos financieros para el desarrollo de la inteligencia financiera
Servicio Nacional de Aprendizaje SENA
Completed 2014

Languages

EspañolNativo

Summary

Dedicated professional with over 5 years of experience in healthcare, telecommunications, and insurance sectors. Skilled in data management, customer support, and sales assistance, complemented by foundational financial knowledge. Adept at streamlining processes and enhancing client engagement.

Key Achievements

  • Streamlined data entry and file organization processes at SUBRED INTEGRADA DE SALUD, improving efficiency.
  • Provided customer support and retention strategies in the telecom sector, increasing client satisfaction.
  • Assisted in insurance sales and claim processes, enhancing client engagement and retention.

Experience

Digitadora

SUBRED INTEGRADA DE SERVICIOS DE SALUD SUR OCCIDENTE E.S.E.
2023 - 2023

Digitación. organización de archivos. manejo de bases

Asesora comercial

COLOMBIAN OUTSOURCING SOLUTIONS Cos.
2020 - 2021

Asistencia en seguros de vehículos e inmuebles públicos y privados

Asesora comercial

Latinoamericana de comunicaciones LATCOM S. A.
2018 - 2021

Retención y ventas de telecomunicaciones call center

Skills

Data Entry & File ManagementCustomer Service & RetentionSales Support & AssistanceFinancial and Budgeting Knowledge
Published on CazVid - Jun 2, 2026
Contact Laura