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Laura
Content Moderator with 3+ years in online safety and logistics operations
Video resume
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Competencies
Proactively managed content to ensure policy compliance and a safe online environment.
Handled shipment tracking, customs clearance, and coordination for air freight logistics.
Supervised operational teams, optimizing procedures and analyzing metrics for efficiency.
Provided operational support in dispatch, delivery scheduling, and shipment coordination.
Proficient in TMS Descartes, Trello, Excel, and other logistics software platforms.
Education
Languages
Summary
Experienced in managing online content compliance and logistics operations with a focus on efficiency and safety.
Key Achievements
- Managed over 1,000 videos daily, ensuring content compliance as a Content Moderator at Teleperformance
- Supervised logistics team at DB Schenker, overseeing scheduling, workforce planning, and performance monitoring
- Coordinated air freight import operations, collaborating with carriers, customs, and clients for on-time deliveries
Experience
Content Moderator
Proactively managed content moderation to ensure policy compliance and a safe online environment., Handled 1000 videos per day and 322 cases per day.
Team Lead
Oversee key administrative functions such as scheduling, leave approvals, workforce planning, and performance monitoring to ensure optimal productivity and minimal idle time., Provide operational support in areas such as dispatch coordination, customs clearance processes, delivery appointment...