This is my profileContact via CazVidLaura
Welcome to CazVid!
Contact
Bogotá,Bogota D.C.,Colombia
Available on CazVid
Competencies
Technical support & customer serviceIntermediate
Demonstrated experience with Technical support & customer service.
Professional communicationIntermediate
Demonstrated experience with Professional communication.
CRM & digital toolsIntermediate
Demonstrated experience with CRM & digital tools.
Problem‑solving under pressureIntermediate
Demonstrated experience with Problem‑solving under pressure.
Digital content moderationIntermediate
Demonstrated experience with Digital content moderation.
Education
Technologist in Prehospital Care
Cruz Roja Colombiana CES
Completed 2021
First Aid & Prehospital Care
Cruz Roja Colombiana
2022
BLS/ACLS Support
Cruz Roja Colombiana
2023
Stop the Bleeding
FUCS
2024
Languages
enNative
Experience
Administrative Assistant
Sisfrecar
2020 - 2021
Support in scheduling, meetings, documentation, and general office operations.
Digital Sales Advisor
Sisfrecar
2021 - 2021
Sales via Instagram, Facebook & WhatsApp, personalized customer service, and content handling.
Technical Support Agent
Teleperformance
2021 - 2024
Incident resolution, diagnostics, customer support, and case tracking.
Content Moderation Agent
Teleperformance
2024 - 2025
Reviewing, filtering and approving user‑generated content based on policies and regulations.
Skills
Technical support & customer serviceProfessional communicationCRM & digital toolsProblem‑solving under pressureDigital content moderation
Published on CazVid - May 17, 2026