This is my profileContact via CazVidLaura
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Competencies
Demonstrated experience with Microsoft Office.
Demonstrated experience with OBS.
Demonstrated experience with Power BI.
Demonstrated experience with Audacity.
Demonstrated experience with Filmora.
Education
Languages
Experience
Over-the-Phone Interpreter (English-Spanish)
Provided real-time, accurate, and neutral English-Spanish interpretation for a variety of industries, including healthcare, finance, and customer service., Ensured clear and effective communication between clients and limited-English proficiency (LEP) individuals while maintaining professionalism and confidentiality.
Customer Service & Technical Support Agent (Retention & Cross-Selling)
Provide customer support and technical assistance while driving retention and cross-selling strategies for Contact Point 306., Ensured customer satisfaction by addressing inquiries, troubleshooting issues, and offering tailored solutions to enhance client experience and maximize revenue.
Soprano
Performed as a soprano in the Bogotá Philharmonic Choir, contributing to high-level choral productions in collaboration with renowned conductors and musicians., Demonstrated strong vocal technique, musicality, and ensemble skills in a diverse repertoire ranging from classical to contemporary works.