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Laura
Virtual Assistant with Customer Service & Back Office Expertise
Video resume
Virtual assistant, intake specialist, customer ser
- Intake and outbound calls n- schedule appointments n- programming conferencesn- sales assistance n- documents translator n- management documents n- emails, excel, chats (multitasking )
Contact
Barranquilla, Atlántico, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support to clients through calls, chats, and emails, ensuring customer satisfaction
Administrative SupportIntermediate
Managed scheduling, document handling, and conference programming for operational efficiency
Multitasking & CommunicationIntermediate
Handled multiple tasks including emails, chats, and document management simultaneously
Language & TranslationBeginner
Performed document translation supporting multilingual communication
Summary
Experienced in client support, administrative tasks, and back-office functions with a focus on remote work environments.
Key Achievements
- Handled intake and outbound calls, managing client communications efficiently
- Scheduled appointments and coordinated conferences to support operational needs
- Assisted with sales, document translation, and management to facilitate business processes
Skills
Customer ServiceAdministrative SupportMultitasking & CommunicationLanguage & Translation
Published on CazVid - Jul 3, 2025