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Laura
Customer Service & Sales Professional with 5 years experience in BPO industry
Video resume
MARKETING / BPO
My name is Laura, I am looking for a remote job :) thank you
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided support and assistance to clients, ensuring high customer satisfaction levels
SalesIntermediate
Engaged in sales activities, understanding customer needs and promoting products or services
Bilingual CommunicationAdvanced
Communicated effectively in Spanish and English, delivering clear information and assistance
Team CollaborationAdvanced
Worked collaboratively with team members to achieve common goals and handle client inquiries
Time ManagementAdvanced
Organized tasks efficiently to meet deadlines and manage workload effectively
Summary
Experienced BPO professional with 5 years in customer support, sales, and bilingual communication.
Key Achievements
- Gained 5 years of call center experience working with US clients, focusing on customer service and sales
- Developed bilingual communication skills in Spanish (native) and English (C1 level)
- Demonstrated strong ability to work under pressure and maintain organization in fast-paced environments
Skills
Customer ServiceSalesBilingual CommunicationTeam CollaborationTime Management
Published on CazVid - May 17, 2026