Laura - Customer Service & Sales Professional with 5 years experience in BPO industry

Bogotá, Bogotá D.C., ColombiaRemoteen

Gained 5 years of call center experience working with US clients, focusing on customer service and sales

Developed bilingual communication skills in Spanish (native) and English (C1 level)

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced BPO professional with 5 years in customer support, sales, and bilingual communication.

Demonstrated strong ability to work under pressure and maintain organization in fast-paced environments

Customer ServiceExpert

Provided support and assistance to clients, ensuring high customer satisfaction levels

SalesIntermediate

Engaged in sales activities, understanding customer needs and promoting products or services

Bilingual CommunicationAdvanced

Communicated effectively in Spanish and English, delivering clear information and assistance

Team CollaborationAdvanced

Worked collaboratively with team members to achieve common goals and handle client inquiries

Time ManagementAdvanced

Discover other professionals with similar experience