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Laura

Sales & Customer Service Professional with Broad Industry Experience

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Ibagué, Tolima Department, Colombia
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Competencies

Customer ServiceIntermediate

Provided informal customer support and sales assistance in restaurant and retail environments.

Sales & MerchandisingIntermediate

Engaged in informal sales activities of clothing, footwear, and school supplies during seasonal periods.

LanguagesIntermediate

Communicates effectively in Spanish and English, supporting customer interactions and team communication.

Office SoftwareIntermediate

Utilizes Office programs including Excel, Word, PowerPoint, and Canva for documentation and presentations.

Education

Bachelor's degree
University of Tolima

Languages

SpanishNative
EnglishB2 (Advanced)

Summary

Dedicated sales and service professional with experience in the informal sector, skilled in customer engagement, sales, and office software tools.

Key Achievements

  • Gained versatile experience working informally as a waitress and saleswoman, handling diverse customer needs.
  • Managed sales of footwear, clothing, and school supplies during seasonal periods, demonstrating adaptability and sales skills.
  • Developed language and office software skills relevant for customer interaction and administrative tasks.

Experience

Waitress

Informal restaurants and bars
2021 - 2022

Work informally in restaurants and bars in the city of Ibagué without certification.

Saleswoman

Informal sales
2021 - 2022

Seller of footwear, clothing, and school supplies informally without certification for the Christmas and school season.

Skills

Customer ServiceSales & MerchandisingLanguagesOffice Software
Published on CazVid - Jul 3, 2025
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