Dynamic professional with experience in logistics, customer service, and digital content production. Skilled in managing operations, enhancing client satisfaction, and creating engaging media content. Committed to continuous growth and delivering impactful results.
Proficient in assisting customers, resolving issues, and ensuring positive experiences across multiple roles.
Experienced in managing tracking, order processing, and coordinating delivery operations efficiently.
Skilled in pre-production, filming, and post-production editing for digital platforms.
Knowledgeable in makeup techniques and art direction, with formal training from specialized courses.
Teleperformance - Walmart
Assisted with damaged and lost online orders., Escalated website issues to technical teams., Guided customers through order placement., Maintained and updated information provided by drivers on both company and client websites., Provided after-hours support to drivers, ensuring continuous assistance., Handled client issues following established operating procedures or escalated them when necessary.
Lean solutions group
ESTACION 42
Assisted in pre-production, filming, and post-production tasks, Edited video and audio using specialized software, Created content for digital platforms and adapted formats for different audiences, Operated cameras and lighting equipment, Supported live broadcasts and photography sessions with technical setup
BA
Academic High School Graduate
English Language Course
Basic and advanced Photoshop Course
Professional Makeup Course
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