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Customer Service and Sales Assistant with 2+ years in BPO and Marketing
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided customer support, addressing inquiries and ensuring satisfaction
Sales SupportIntermediate
Managed sales tracking and contributed to sales processes
Office AutomationIntermediate
Utilized office tools to support daily operational tasks
Leadership and Active ListeningBeginner
Applied soft skills to facilitate team communication and customer interactions
Language ProficiencyIntermediate
Communicated effectively in English for customer service and sales tasks
Education
IED MARRUECOS Y MOLINOS
2019
SMART ACADEMIA DE IDIOMAS
2021
Languages
EnglishB2
Summary
Experienced in customer support, sales assistance, and billing with a focus on enhancing customer experience through effective communication and operational support.
Key Achievements
- Managed sales tracking and customer service at ESTRATEGIA NARANJA
- Handled billing and supported customer relations in sales environment
- Provided customer service and advisory support at TELEPERFORMANCE
Experience
Marketing and sales assistant
ESTRATEGIA NARANJA
2020 - 2023
In charge of track sales, customer service, billing
Advisor of Customer Service in BPO
TELEPERFORMANCE
2024 - 2025
Skills
Customer ServiceSales SupportOffice AutomationLeadership and Active ListeningLanguage Proficiency
Published on CazVid - Jul 3, 2025