Leidy - Data Analyst with 5 years of experience in financial services

Medellín, Antioquia, Colombiaen

Conducted data analysis to identify key financial trends and support decision-making processes.

Developed and maintained dashboards and reports for senior management, improving data visibility.

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Summary

Experienced data analyst specializing in financial data insights and reporting.

Key Achievements

Led a project to automate data collection, reducing manual effort by 30%.

Skills

Data AnalysisAdvanced

Performed data analysis to derive insights and support strategic initiatives.

SQLAdvanced

Used SQL to extract, manipulate, and analyze large datasets within the organization.

Data VisualizationIntermediate

Created dashboards and reports to present data insights to stakeholders.

PythonIntermediate

Applied Python for data processing, automation, and analysis tasks.

ExcelExpert

Experience

Customer Expert II

AT&T; (Teleperformance)

Jul 2025 - Present

Provide customer service and issue resolution for AT&T.;, Offer products and make sales.

Project Manager

Premium Pixel Painting

Jan 2020 - Dec 2024

Coordinated residential and commercial painting projects., Created work schedules and managed client communication., Oversaw quality inspections and customer claims resolution., Managed social media content (photos, videos)., Handled invoicing, estimates, and supplier relations (Home Depot, Benjamin Moore, Sherwin Williams).

Service Support Level 1

Compuredes

Dec 2011 - Feb 2016

Provided technical support for applications and hardware., Logged incidents and documented solutions., Delivered direct user assistance at the help desk.