Experienced in customer service, tech support, and sales with bilingual communication skills developed in the U.S. and Colombia.
Delivered effective customer support in various roles across retail, banking, telecommunications, and government sectors.
Provided technical assistance as part of customer support services at Asurion, leveraging problem-solving skills.
Engaged in sales activities at Asurion, helping customers with product and service inquiries.
Handled agenda, meetings, and community service tasks at the Suba Local Administrative Board.
GRAN ASIA II
Customer service, Product handling
SUBA LOCAL ADMINISTRATIVE BOARD
Customer service, Agenda and meeting management
JUMBO CENCOSUD S.A
Customer service, Cash handling, Bagging
GSGLOBALES – SCOTIABANK
Customer service
TELEPERFORMANCE
Customer service
Chemical Engineering
Systems Diploma
Public Management, Government Planning, and Political Marketing
Citizen Participation and Political Training for Youth
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GOVERNMENT SECRETARIAT
Community service
ASURION
Customer service, Technical support, Sales
