This is my profileContact via CazVid
Leo
Customer Service & Sales Representative with 6+ years in BPO
Video resume
Customer Services or sales representative
I am here to learn more about the American culture. Make our customer to feel more than welcome. Be there for them when they may need us. Make them feel we are a single family.
Contact
Ciudad Sandino, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Applied communication skills to address customer needs and foster a family-like environment.
SalesAdvanced
Engaged in effective sales techniques within call center operations to promote services.
Cultural AdaptabilityIntermediate
Learned and adapted to American cultural expectations to enhance customer experience.
Open-mindednessIntermediate
Expressed a willingness to acquire new skills and adapt to diverse work environments.
Team CommunicationIntermediate
Collaborated with colleagues to create welcoming environments for customers.
Summary
Experienced call center agent with over six years in sales and customer service, dedicated to creating welcoming customer experiences and continuously developing skills.
Key Achievements
- Gained over six years of experience in call centers, working in sales and customer service departments.
- Consistently demonstrated open-mindedness and eagerness to learn new skills and improve performance.
- Maintained a commitment to providing welcoming and inclusive service, emphasizing customer satisfaction.
Skills
Customer ServiceSalesCultural AdaptabilityOpen-mindednessTeam Communication
Published on CazVid - Jul 3, 2025