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Leonardo
Customer Service with 3+ years of call center experience
Video resume
Costumer Service Representative
Costumer Service Representative
Contact
Barcelona, Estado Anzoátegui, Venezuela
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Applied effective communication and problem-solving skills in customer interactions.
Call Center OperationsIntermediate
Managed inbound call departments, ensuring smooth call handling and customer satisfaction.
Supervision & LeadershipIntermediate
Supervised call center staff, coordinating tasks and team performance.
Multilingual CommunicationBeginner
Communicated effectively in Spanish and basic English during customer interactions.
Summary
Experienced call center agent and supervisor with a strong background in inbound customer service roles. Demonstrates leadership, communication, and operational skills within the customer support sector.
Key Achievements
- Progressed from customer service representative to call service supervisor
- Supervised inbound departments at Co-Ban, improving team operations
- Accumulated extensive experience in call center environments across multiple roles
Skills
Customer ServiceCall Center OperationsSupervision & LeadershipMultilingual Communication
Published on CazVid - May 17, 2026