Leslie - Customer Service and Cash Handling Professional with Experience in Hospitality and Retail

San José, San José, Costa Ricaen

Efficiently managed cash register operations and closing procedures, ensuring accuracy and security.

Provided VIP personalized service, enhancing customer satisfaction in high-end environments.

Published on CazVid

Summary

Dedicated professional skilled in customer service, cash management, and team collaboration. Proven ability to perform under pressure and deliver VIP experiences in fast-paced environments.

Key Achievements

Trained new staff on customer service protocols and beverage preparation, improving team performance.
Handled peak-time pressures effectively, maintaining quality service and operational flow.

Skills

Customer ServiceAdvanced

Skilled in delivering personalized and efficient service to diverse clients, ensuring high satisfaction.

Cash Handling & POS OperationsAdvanced

Proficient in managing transactions, closing cash registers, and maintaining financial accuracy.

TeamworkIntermediate

Collaborates effectively with colleagues to achieve common goals and deliver seamless service.

Time ManagementIntermediate

Organizes tasks efficiently to meet deadlines and handle multiple responsibilities simultaneously.

Pressure Handling

Experience

Cajera

STT GROUP

Recibir pagos de peaje. Cierre de cajas. Cierre de datafonos. Servicio al cliente

Salonera

CLUB LA CLAVE

Servicio al cliente. Servir bebidas en mesa. Descorche de botellas. Atención personalizada VIP. Trabajo en barra en eventos masivos. Preparación de cócteles. Aseo de las aéreas de trabajo. Capacitar a las personas nuevas. Uso de sistema hiopos. Resolver conflictos