This is my profileContact via CazVidLeslie
Data Analyst with 5 years of experience in market research
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Competencies
Performed complex data analysis to extract insights for business strategies.
Utilized SQL for data querying and management in research projects.
Created dashboards and visual reports to communicate findings effectively.
Conducted comprehensive market analysis to support client decision-making.
Developed complex spreadsheets and models to analyze data sets.
Education
Summary
Experienced Data Analyst specialized in market research and data visualization.
Key Achievements
- Led data collection and analysis for multiple market research projects resulting in strategic insights.
- Developed dashboards and reports that improved decision-making efficiency for the team.
- Progressed from junior data analyst to senior analyst, acquiring expertise in data modeling and visualization.
Experience
Supervisor / Agent
Led bilingual customer service operations, delivering high-quality support via phone and email while consistently surpassing performance and satisfaction goals., Optimized call routing and issue resolution workflows, cutting response times and boosting overall team efficiency., Supervised, trained, and coached agents on service protocols and CRM systems, resulting in measurable improvements in productivity, quality scores, and customer satisfaction.
Buyer
Managed national and international procurement of raw materials, ensuring optimal cost, quality, and timely delivery., Identified, negotiated with, and developed strategic supplier partnerships, strengthening the company’s supply chain and improving operational efficiency.
Supervisor
Oversaw car rental operations and manage payment processing, ensuring accuracy and customer satisfaction., Supervised collections and maintained effective control of administrative cash flow, improving financial tracking and operational efficiency.
Events and Purchasing Supervisor
Planned and coordinated events for international clients, ensuring seamless execution and high satisfaction levels., Selected, negotiated with, and managed suppliers to secure high-quality services and competitive pricing., Oversaw purchasing operations and petty cash management, maintaining accurate financial records and budget control.
Planner Buyer
Managed national and American procurement, ensuring timely delivery and quality compliance., Negotiated with suppliers and subcontractors to secure favorable terms and strengthen partnerships., Achieved a 50% cost reduction by developing a strategic supplier relationship., Coordinated RMR (return of raw materials) processes, optimizing material usage and reducing waste.
Imports and Exports Supervisor
Managed import and export operations, ensuring timely delivery and compliance with regulations., Implemented a strategic storage plan for raw materials and finished products, optimizing warehouse efficiency and inventory control.
Purchasing and Sales Manager (Owner)
Managed the purchase and sale of industrial pallets for the avocado industry., Negotiated with suppliers, reducing costs and increasing sales volume.
Purchasing Coordinator
Negotiated with contractors to secure competitive pricing and on-time deliveries., Managed payroll and human resources activities, ensuring compliance and smooth operations., Translated technical documents, facilitating clear communication and process efficiency.