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Lester
Customer Service and Real Estate Lead Generation Specialist with 12 years experience
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Competencies
Delivered customer support and survey services, handling inquiries and resolving issues efficiently.
Generated real estate leads by cold calling homeowners, pre-qualifying potential sellers for investors.
Scheduled appointments for real estate agents and investors to assess interest and gather property information.
Conducted soft and complex sales through cold calls to homeowners and prospects across multiple regions.
Worked effectively as part of a remote team, supporting company goals and improving personal skills.
Summary
A dedicated professional with over 12 years in call center operations, specializing in customer service, lead generation, and appointment setting within the real estate sector, primarily working remotely.
Key Achievements
- 12+ years of comprehensive call center experience across diverse functions including B2B, B2C, surveys, and collections
- 5+ years of remote work in the real estate industry, focusing on lead generation and appointment setting
- Successfully pre-qualified homeowners for cash offers through cold calling across multiple U.S. coast regions