Dedicated customer service agent with over two years of experience in telecom and healthcare sectors, skilled in troubleshooting, appointment scheduling, and client communication.
Managed customer interactions to schedule appointments and troubleshoot issues.
Effectively communicated with customers over phone and chat to resolve queries.
Assisted customers with internet, phone, and cable troubleshooting steps.
Managed multiple customer issues simultaneously across different platforms.
Resolved technical and scheduling issues to improve customer satisfaction.