Experienced in digital marketing, client relations, and administrative support within real estate and hospitality industries, with proficiency in three languages.
Created content and managed social media channels to enhance online visibility.
Handled client interactions, managed inquiries, and resolved complaints across hospitality and real estate sectors.
Supported sales and operational tasks, including appointment scheduling and client follow-up.
Proficient in Spanish, English, and German, facilitating communication in diverse environments.
Montilla Lora International Realty, LLC
Asistente de Marketing Digital, Colaboradora de Diseños, Servicio Al Cliente, Sub-asistente Gerencial, Creación de Contenido y Manejo de Redes Sociales
Hotel Courtyard By Marriott
Preparar Pre-arrivals: asignación de habitaciones, determinar perfil del cliente, enviar notificación de pre-llegada, dar seguimiento a estándares de Miembros Elite., Check-In y Check-Out de Huéspedes, Brindar asistencia durante la estadía, recibir y cumplir solicitudes; escalar reportes y quejas., Brindar asistencia a los demás departamentos
Licenciatura
Bachiller
Licenciatura
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