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Lida

Customer Service Agent with 2 years experience in client support

Video resume

Customer service agent
Market Management Technologist.nWith experience as a Bilingual Customer service agent at Teleperformance. Bilingual Sales Representative and Quality Analyst at Xmart Call. Bilingual Customer Service Specialist at Breezeway.

Contact

Ibagué, Tolima Department, Colombia
Open to remote
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Competencies

Customer ServiceAdvanced

Provided customer support and technical assistance in bilingual settings.

Technical SupportIntermediate

Handled technical issues and supported product-related inquiries.

Sales SupportIntermediate

Engaged in sales activities and client interactions to promote products.

Quality AnalysisIntermediate

Assessed service quality and improved customer experience standards.

Bilingual CommunicationAdvanced

Fluent in English and Spanish, facilitating effective communication with clients.

Summary

Experienced bilingual customer service professional with 2 years at Teleperformance and roles in sales and quality analysis.

Key Achievements

  • Served as Bilingual Customer Service Agent at Teleperformance for two years
  • Held roles as Bilingual Sales Representative and Quality Analyst at Xmart Call
  • Specialized as a Bilingual Customer Service Specialist at Breezeway

Skills

Customer ServiceTechnical SupportSales SupportQuality AnalysisBilingual Communication
Published on CazVid - Jul 3, 2025
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