Customer Service Agent with 2 years experience in client support
Provided customer support and technical assistance in bilingual settings.
Handled technical issues and supported product-related inquiries.
Engaged in sales activities and client interactions to promote products.
Assessed service quality and improved customer experience standards.
Fluent in English and Spanish, facilitating effective communication with clients.
Experienced bilingual customer service professional with 2 years at Teleperformance and roles in sales and quality analysis.