Lila - Travel Agent with 4+ years of hospitality and tourism expertise

Medellín, Antioquia, Colombiaen

Managed and sold domestic and international travel packages, ensuring customer satisfaction.

Utilized GDS Sabre and Kiu systems for reservations, coordinating various travel arrangements efficiently.

Published on CazVid

Summary

Dedicated travel advisor experienced in packaging sales, reservation systems, and tourism development. Skilled in client guidance, administrative management, and leveraging GDS systems to enhance travel experiences.

Key Achievements

Conducted tourism resource research and developed signage and strategies to promote rural area tourism.

Skills

Travel Planning & SalesAdvanced

Advises clients on travel options and completes sales for packages and tickets, ensuring tailored experiences.

Migratory Document ManagementIntermediate

Manages and guides clients through migratory document procedures aligned with destination requirements.

Reservation SystemsIntermediate

Uses GDS Sabre and Kiu for booking flights, accommodations, and travel logistics efficiently.

Tourism Development ResearchIntermediate

Investigates and contributes to rural tourism resource management and strategy design.

Languages

Inglés

Experience

Agente de viajes

Viajes Éxito

NOV. 2021 - JUN. 2025

Asesoría y venta de paquetes turísticos nacionales e internacionales (tiquetes, alojamiento, actividades, traslados)., Manejo y orientación de documentos migratorios teniendo en cuenta el país de destino., Gestión de PQRS, cambios operacionales, facturación y reembolsos., Seguimiento y fidelización...

Asesora de viajes

Gold Tour SAS

ENE. 2020 - JUN. 2021

Gestión de reservas utilizando GDS Sabre y Kiu., Coordinación de traslados, alojamiento y solución de incidencias., Actualización de bases de datos de clientes y soporte en procesos administrativos.