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Travel Agent with 4+ years of hospitality and tourism expertise
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Competencies
Advises clients on travel options and completes sales for packages and tickets, ensuring tailored experiences.
Manages and guides clients through migratory document procedures aligned with destination requirements.
Uses GDS Sabre and Kiu for booking flights, accommodations, and travel logistics efficiently.
Investigates and contributes to rural tourism resource management and strategy design.
Education
Languages
Summary
Dedicated travel advisor experienced in packaging sales, reservation systems, and tourism development. Skilled in client guidance, administrative management, and leveraging GDS systems to enhance travel experiences.
Key Achievements
- Managed and sold domestic and international travel packages, ensuring customer satisfaction.
- Utilized GDS Sabre and Kiu systems for reservations, coordinating various travel arrangements efficiently.
- Conducted tourism resource research and developed signage and strategies to promote rural area tourism.
Experience
Agente de viajes
Asesoría y venta de paquetes turísticos nacionales e internacionales (tiquetes, alojamiento, actividades, traslados)., Manejo y orientación de documentos migratorios teniendo en cuenta el país de destino., Gestión de PQRS, cambios operacionales, facturación y reembolsos., Seguimiento y fidelización...
Asesora de viajes
Gestión de reservas utilizando GDS Sabre y Kiu., Coordinación de traslados, alojamiento y solución de incidencias., Actualización de bases de datos de clientes y soporte en procesos administrativos.
Consultora turística
Investigación en gestión de recursos turísticos en zona rural., Diseño de señalética y estrategias de desarrollo turístico.