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Customer Service Specialist with e-commerce and digital marketing expertise
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Competencies
Provided bilingual support to ensure customer satisfaction and efficient issue resolution.
Handled logistics and inventory management for online retail activities, supporting operational efficiency.
Planned and executed social media campaigns to enhance brand engagement.
Utilized bilingual communication skills across customer support, team collaboration, and executive assistance.
Supported in preparing financial reports and balancing accounts for store operations.
Education
Languages
Summary
Experienced in customer service, digital marketing, and e-commerce logistics with a strong focus on bilingual communication and strategic support. Skilled in inventory management, financial reporting, and social media planning, aiming to enhance operational efficiency and brand presence.
Key Achievements
- Managed inventory and merchandise organization to streamline store operations.
- Assisted in financial reporting and balanced accounts, supporting financial accuracy.
- Developed and implemented social media strategies to boost brand visibility.
Experience
Bilingual customer service representative
Inventory and organization of merchandise, and reception to ensure smooth operations., Assisted in financial reporting and balance preparation., Planned and executed social media strategies to enhance brand presence., Supported the CEO in project coordination and strategic decision-making.,...