Detail-oriented Business Analyst with over 5 years of experience in process improvement and data-driven decision making.
Conducted data analysis to inform business strategies and operational improvements.
Led initiatives to streamline workflows and improve efficiency across departments.
Managed multiple projects with cross-functional teams to achieve organizational goals.
Designed and maintained reports and dashboards for operational monitoring and strategic planning.
Sitel
Teleperformance
Alorica
ACII
Licenciada en lenguas extranjeras con énfasis en inglés y francés
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