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Business Analyst with 5+ years in financial services
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Competencies
Utilized Excel, SQL, and Tableau to analyze complex datasets and generate insights for strategic planning.
Coordinated cross-functional teams to deliver projects on time and within scope, handling stakeholder communications.
Built detailed financial models to assess investment opportunities and support business decisions.
Facilitated effective interactions between technical teams and business partners to align project goals.
Education
Summary
Dedicated Business Analyst with over 5 years of experience supporting financial organizations. Skilled in requirements analysis, data visualization, and stakeholder engagement to drive informed decision-making.
Key Achievements
- Led requirements gathering and stakeholder communication for multiple project launches.
- Developed dashboards and reports that improved decision-making efficiency.
- Progressed from Junior Analyst to Senior Analyst through consistent performance and skill expansion.
Experience
Pharmaceutical Translator
Provided patient education by translating and delivering medical talks during health missions.
Medical Translation Coordinator
Supervised translation activities, coordinated translator teams, and assisted medical staff during patient care.
Sales & Customer Service Representative
Delivered excellent customer service and managed daily retail operations, ensuring sales targets were met.
Occupational Therapy Translator
Facilitated communication between therapists and patients, translating therapy sessions and supporting physicians.
Optical & Occupational Therapy Translator
Supported patient care by enabling effective communication between international specialists and patients.
Local & Remote Translator
Provided translation services for church and community projects, including construction of adobe houses and water filter distribution for underserved communities.
Sales Manager
Managed all aspects of store operations, including staff supervision, sales strategy, and customer relations.
Regional Coordinator – Comayagua
Coordinated regional health and humanitarian projects, including planning and executing hurricane relief initiatives (ETA/IOTA).
Customer Service & Sales Representative / Technical Support (Remote & On-site)
Provided bilingual technical support, managed customer inquiries, and facilitated remote sales operations.
Multi-role Specialist: Sales, Marketing, Design, Digital Content & Office Administration (Remote & On-site)
Delivered comprehensive customer service, coordinated multi-department tasks, assisted with marketing campaigns, designed visual content for online presence, and managed administrative operations.
Interpreter
Provided professional English–Spanish interpretation for diverse organizational activities.
International Remote Interpreter
Delivered high-level interpretation services in medical, legal, IT, and mechanical engineering sectors for international clients.
Multi-role Specialist: Sales, Marketing, Design, Digital Content & Office Administration (Remote & On-site)
Developed brand identity and digital presence, creating visual and graphic content aligned with the artisanal and modern style of the company., Designed and implemented social media strategies, managed customer service and sales (online and in-store), contributed to website and promotional materials, and provided administrative, logistical, and inventory management support.