This is my profileContact via CazVidLindsay
Customer Service Specialist with 2+ years in client support
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Competencies
Utilized excellent communication skills to effectively address customer needs and foster positive relations.
Applied conflict resolution and mediation skills to handle challenging situations and maintain customer satisfaction.
Education
Languages
Summary
Experienced customer service representative skilled in mediation, problem-solving, and client relationship management.
Key Achievements
- Mediated between clients and company to address inquiries at Intouchcx
- Built rapport with clients, enhancing customer loyalty at Alorica
- Developed problem-solving strategies for challenging customer interactions
Experience
Customer Service Representative
Mediated between clients to address inquiries and resolve issues, ensuring a high level of customer satisfaction., Developed problem-solving strategies to handle challenging customer interactions and maintain positive relations.
Customer Service Representative
Provided support to customers by addressing their concerns and queries promptly., Built rapport with clients, which contributed to enhancing customer loyalty and satisfaction.