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Lionel
Customer Support & Sales with 5+ years in Service & Retail
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Competencies
Applied in customer retention and support roles to ensure client satisfaction and service quality.
Handled sales processes, managed stock levels, and coordinated with distribution channels.
Oversaw inventory control, warehouse organization, and digital inventory systems.
Supervised staff in multiple roles, providing training and oversight to improve operational efficiency.
Ensured health service establishments adhered to regulations and issued notifications at SEDES.
Education
Languages
Summary
Customer-focused professional with extensive experience in sales, inventory, and staff supervision across service and retail sectors.
Key Achievements
- Managed sales approval and rescheduling at 4 Strand, ensuring customer satisfaction.
- Led a team of 12 in trade marketing operations, coordinating distribution and training staff.
- Supervised inventory management, warehouse organization, and cash reconciliations across various roles.
Experience
Customer Retention and Support
Sales approval and rescheduling of pest control services in the U.S.
Trade Marketing – Modern Channel
Managed a team of 12 replenishment personnel, Coordinated distribution in supermarkets, Controlled inventories, Trained staff.
Sales Representative – Horizontal Channel
Sold mass-market products in stores and markets, Managed stock levels, Coordinated with distribution, Met sales targets.
Warehouse Assistant
Digital inventory management, Item dispatch, Warehouse organization.
Trainer & Warehouse Manager
Supervised cinema operations, Controlled inventories, Handled cash reconciliations, Trained personnel.
Health Services Inspector
Managed and archived health service establishments, Issued notifications, Ensured regulatory compliance.
Registered and activated B-SISA chips for vehicle and motorcycle control.