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Lizeth Maisonave

Medellin, Antioquia, Colombia

Sales & Business Development Professional with 15+ Years in Client Relations

  • Managed Autodesk license renewals and customer success processes at MicroCAD.
  • Led regional trade sales strategies, increasing client outreach for Modloft.
  • Directed online sales and marketplace management, including Amazon and eBay, at Leonisa.
Sales Management
Advanced
Led sales teams, developed strategies, and managed client portfolios across multiple industries.
Customer Service
Expert
Provided customer support and assessment for US clients, handling inquiries and logistics.
Business Development
Advanced
Built new client bases and managed onboarding processes to expand market reach.
Digital Marketing & Advertising
Intermediate
Managed online advertising campaigns on Facebook, Instagram, and sponsored ads.
Training & Leadership
Advanced
Trained sales staff and managed onboarding processes to ensure team efficacy.

Languages

Spanish
Advanced 100% / C2
English
Native 100% / C2
German
Intermediate 50% / B1
September 2022 - currently employed
Renewals Manager B2B
MicroCAD
Renewal Manager of Autodesk licenses for the Architectural, Civil and Construction Industries., Responsible for the onboarding, training, and management of sales representatives., Establish and fulfill commercial goals, acquire new clients and lead customer success processes.
May 2020 - August 2022
Regional Trade Sales Manager B2B
Modloft
Regional Sales Manager for Trade Sales for all B2B accounts such as designer firms and hospitality for designer furniture., Worked developing marketing plans and sales strategies to increase client base., Assisted with the onboarding and training of all new sales staff and supervised post-sale processes including reverse logistics.
January 2019 - January 2020
Sales Manager
Tcservices sas
Responsible for all sales, implementing new commercial strategies, new client acquisition and managing suppliers., Onboarding and management of sales staff in e-commerce and digital marketing areas.
June 2012 - Dec 2018
Sales Manager
Leonisa
Sales Manager of the Leonisa Webstore, responsible for all international Marketplaces., Managed online sales and traffic to the online store., Directed marketplaces such as Amazon US, UK, CA, Ebay, and others., Managed Instagram, Facebook Ads, Amazon Sponsored Ads, and international logistics.
April 2010 - April 2012
Bilingual Assistant
Leonisa
Responsible for all customer service and assessment for US based clients in e-commerce marketplaces., Assistance with International sales and logistics.
Dec 2009 - April 2010
Marketing and Sales Executive
KOE SA
Responsible for sales and new student acquisition for the Academy., Designed marketing and sales strategies., In charge of new talent training in sales and marketing.
Dec 2008 - April 2009
International Sales Executive
Future focus marketing sas
Customer service and assessment of US and Canada based clients regarding credit card and/or tax debt., Responsible for debt negotiation with banks and new client acquisition.
Jan 2008 - Dec 2008
English Teacher
Universidad EAFIT
English teacher for children and teenagers in Grammar, Vocabulary and Social Studies.
🎓
Institución universitaria Esumer
Master’s Degree
Completed June 2024

Salesforce Admin position

I am from Manhattan, NYC so I'm a native English speaker. I have over 15 years of experience in sales and customer service. I have a Master's degree in business and full time availability.

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