This is my profileContact via CazVidLizeth
Call Center Agent
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Data AnalysisIntermediate
Performed extensive data analysis using statistical tools to inform business decisions.
SQLAvanzado
Written and optimized SQL queries for data extraction and manipulation.
ExcelAvanzado
Created dashboards and reports using advanced Excel functions.
Market ResearchIntermedio
Conducted research to gather insights into consumer behaviors and competitors.
Education
High School Diploma
High School
Completed 2010
Certification
Comercial Adviser
Completed 2023
Completed 2022
Summary
Analytical professional specializing in data-driven decision making within market research.
Key Achievements
- Developed complex data models to identify key market trends
- Led data analysis projects across multiple client accounts
- Enhanced data reporting processes, increasing efficiency
Experience
Call Center Agent
BUWELO-APTIVE CONTROL PEST
CROSS SELLING, RETENTION, CUSTOMER SERVICE, EMAILS, BILLING INFORMATION, ACH, CREDIT CARDS PAYMENT PLATFORMS ASSISTANT, APPOINTMENT SETTER
Call Center Agent
ZARA-KONECTA
May-2024 - March-2025
RETENTION, BILLING, REFUNDS, PAYMENT ASSISTANT, TRUCKING PACKAGES, CHECK RECEIPTS
Skills
Data AnalysisSQLExcelMarket Research
Published on CazVid - May 17, 2026