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Customer Service Professional with strong problem-solving skills in hospitality
Contact
San José, San José, Costa Rica
Available on CazVid
Competencies
Customer ServiceAvanzado
Provided customer support and assistance in a hospitality setting, ensuring guest satisfaction.
Problem-SolvingAvanzado
Resolved customer issues efficiently, applying critical thinking in hotel service scenarios.
TeamworkAvanzado
Collaborated with colleagues to deliver excellent service and manage daily tasks.
Digital SkillsIntermedio
Utilized digital tools and systems relevant to customer service in a hotel environment.
OrganizationAvanzado
Maintained organized records and managed multiple tasks efficiently.
Education
Upper Intermediate
INA
Completed 2025 June-September
Intermediate Computer Technician in Computer Network
CTP JOSÉ MARÍA ZELEDÓN BRENES
Completed 2022
Languages
SpanishFluent
EnglishUpper Intermediate
Summary
Dedicated professional with a focus on enhancing guest experiences through proactive service, problem-solving, and teamwork within the hospitality industry.
Key Achievements
- Demonstrated proactive approach and teamwork in hotel customer service scenarios
- Developed strong problem-solving skills through diverse customer interactions
- Maintained high levels of organization and adaptability in a fast-paced environment
Experience
HOTEL REAL CONTINENTAL
Skills
Customer ServiceProblem-SolvingTeamworkDigital SkillsOrganization
Published on CazVid - May 17, 2026