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Lorena
Customer Service Agent with Extensive Communication Experience
Video resume
customer service
cuatomer service agent
Contact
Hermosillo, Sonora, México
Open to remote
Available on CazVid
Competencies
Communication SkillsAdvanced
Experience handling emails, calls, and messages demonstrating strong verbal and written communication skills.
Customer InteractionIntermediate
Managed interactions with clients to address inquiries and provide support.
Multilingual CommunicationBeginner
Basic ability to communicate effectively in Spanish based on location and context.
Location AwarenessBeginner
Understanding of local regions in Sonora, Mexico, indicating adaptation to regional customer bases.
Education
Licenciatura
UNISON
Completed 2023
Diseño gráfico
UNIR
Completed Currently
Summary
Experienced in managing customer communications via email, calls, and messages, with a proactive approach to roles within the customer service industry.
Key Achievements
- Gained experience answering emails, calls, and messages across multiple communication channels
- Located and identified as a candidate for customer service roles based on prior experience
- Expressed proactive interest in pursuing further customer service opportunities
Experience
customer service agent
SSG
Bilingual Interpreter
Outlier
Team Leader
Intugo
Skills
Communication SkillsCustomer InteractionMultilingual CommunicationLocation Awareness
Published on CazVid - May 17, 2026