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Lucia
Customer Service Specialist with Strong Communication & Problem Solving Skills
Video resume
Customer service
Have lot of experience in customer service, know how to empathize, provide solutions and great communication skills
Contact
Guatemala City, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided empathetic support and solutions to customer inquiries in logistics companies.
Communication SkillsIntermediate
Communicates clearly and effectively with customers, ensuring their needs are understood and addressed.
Problem SolvingIntermediate
Identifies customer issues and offers appropriate solutions promptly.
Willingness to LearnBeginner
Displays openness to acquiring new skills and knowledge relevant to customer service.
Summary
Experienced in customer interaction, communication, and problem solving with leading logistics companies.
Key Achievements
- Gained extensive customer service experience at UPS and FedEx, focusing on empathy and solutions provision.
- Developed effective communication skills and the ability to handle customer needs proactively.
- Demonstrated willingness to learn and adapt in fast-paced logistics environments.
Skills
Customer ServiceCommunication SkillsProblem SolvingWillingness to Learn
Published on CazVid - Jul 3, 2025