Lucricia - Office Administrator with 3+ years in office management and customer service

Pretoria, Gauteng, South Africaen

Managed incoming and outgoing correspondence, scheduled appointments, and handled inquiries at Esthers Surgery.

Engaged in behavioral support for students, leading to over 10% grade improvement at Fusion Secondary School.

Published on CazVid

Summary

Experienced in managing office operations, customer service, and educational support roles. Skilled in multitasking, communication, and fostering a welcoming environment to enhance productivity and client satisfaction.

Key Achievements

Supervised weekly reading groups, encouraging elementary students to read three books monthly.

Skills

Microsoft Office SuiteAdvanced

Proficient in creating documents, spreadsheets, and presentations for administrative tasks.

Office ManagementExpert

Experienced in organizing office inventory, managing correspondence, and maintaining a clean workspace.

Customer ServiceIntermediate

Handled inquiries and created a friendly environment to ensure positive client and visitor interactions.

Classroom ManagementIntermediate

Supervised students during lessons and extracurricular activities, ensuring safety and engagement.

Time Management

Experience

Office Administrator

ESTHERS SURGERY

01/2010 - 12/2016

MANAGED IMCOMING AND OUTGOING CORRESPONDANCE WITH CLIENTS, SCHEDULE APPOINTMENTS, AND ANSWERED INQUIRIES, ORGANIZED OFFICE INVENTORY AND TIDIED RECEPTION AREA, CREATE VISITORS AND CLIENTS SECOND OF ENTRY, MAINTAINING A FRIENDLY AND OPEN DEMENOR

ASSISTANT TEACHER

FUSION SECONDARY SCHOOL

10/2021 - 08/2022

ENGAGED ONE-ON-ONE WITH STUDENTS BEHAVIORAL PROBLEMS IN BOTH CLASSROOM AND EXTRACURRICULAR SETTING, RESULTING IN AN IMPROVEMENT OF MORE THAN 10% IN THEIR GRADES, SUPERVISED WEEKLY READING GROUP THAT ENCOURAGED ELEMENTARY STUDENTS TO READ AN AVERAGE OF THREE NEW BOOKS MONTHLY, WORKED UNDER...