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Brahim

Customer Service & Data Entry Specialist with 3 years of experience

Video resume

Customer Service Data Entry Specialist
As a Customer Service Data Entry Specialist at RKI Instruments, you will be responsible for accurately and efficiently inputting customer information and data into our systems.

Contact

Masaya, Masaya Department, Nicaragua
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Competencies

Customer ServiceAdvanced

Provided support and assistance to customers across various roles, demonstrating strong communication skills.

Data Entry & DocumentationIntermediate

Accurately inputted and maintained customer and operational data in support roles.

Collections & RecoveryIntermediate

Worked to recover lost funds and manage collection processes effectively.

Technical SupportBeginner

Provided basic technical assistance related to vehicle and driver inquiries on the Lyft platform.

Education

Elementary School and High School
BAUTISTA MASAYA
Completed 2015
Law
UNICIT | Universidad Iberoamericana de Ciencia y Tecnología
Completed 2022
KEISER UNIVERSITY
Completed 2017
KEISER UNIVERSITY
Completed 2021

Languages

EnglishIntermediate

Summary

Experienced professional with over 3 years in customer service, collections, and data management, skilled in supporting clients and maintaining accurate records.

Key Achievements

  • Handled customer financial transactions and inquiries for Cash App campaign at WEBHELP.
  • Managed collections of lost money, contributing to economic recovery at CONNECT INTERNATIONAL.
  • Documented hearing events accurately as Court Clerk at COMPLEJO JUDICIAL CENTRAL MANAGUA.

Experience

Customer Service Representative

WEBHELP
June 2021 - September 2022

Handled balance, transfers, deposits and customer payments for Cash App campaign.

Collector

CONNECT INTERNATIONAL
November 2022 - May 2023

In charge of collecting money that was considered lost and returning it to the US economy.

Court Clerk

COMPLEJO JUDICIAL CENTRAL MANAGUA
May 2023 - May 2024

Wrote up everything that happened in the hearings, highlighting the most important things.

IBEX
September 2024 - April 2025

Provided support to the drivers on the Lyft platform, checking documents of the vehicle, the driver, the region or state, or any other type of inquiry.

Skills

Customer ServiceData Entry & DocumentationCollections & RecoveryTechnical Support
Published on CazVid - Jul 3, 2025
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