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Luis
Hard sales executive
Contact
Managua, Managua Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Spanish
Demonstrated experience with Spanish.
English
Demonstrated experience with English.
Empathetic
Demonstrated experience with Empathetic.
Teamwork
Demonstrated experience with Teamwork.
Passionate
Demonstrated experience with Passionate.
Education
bachelor degree
Colegio publico España
2015 - 2019
Bachelor of Science
UNAN-Managua, Recinto Rubén Darío
2026 - Present
Colegio Público España
2015 - 2019
Technical Degree, Customer Service & Hotel Reception
INATEC
Completed 2020
High School Education
Colegio Público España
2015 - 2019
Bachelor of Science, Computer Engineering
Universidad Nacional Autónoma de Nicaragua (UNAN-Managua), Recinto Rubén Darío
Present
Secondary Education, Science and Technology Track
Colegio Público España
Languages
Spanishnative
Englishsecond language
Summary
Hard sales executive open to new opportunities
Experience
Hard sales executive
Masscom solutions
Dec 2020 - May 2021
Sales representative, working at Masscom to support Charter Spectrum.
Service Representative
Landterra InStride
Nov 2025 - Mar 2026
Customer Service Representative
Ibex Centerpoint Energy
May 2024 - Dec 2024
Tech Support Agent
Zwift (Webhelp + Concentrix)
Oct 2023 - Mar 2024
Universal Transaction Specialist
Sitel Nicaragua (Capital One)
Jun 2022 - Aug 2023
Customer Service & Retail Escalations Specialist
Accedo Technologies (Walmart)
Sep 2021 - Dec 2021
Hard Sales Executive
Masscom Solutions (Charter Spectrum)
Dec 2020 - May 2021
Customer Service Representative
Landterra
Subject Matter Expert (SME)
Ibex
Account Specialist
Zwift — Webhelp + Concentrix
Managed 200+ tickets per week for account, billing, and subscription support in a high-volume environment.
Universal Transaction Specialist
Sitel Nicaragua — MoneyGram / Capital One
Handled 100+ daily customer inquiries on money transfer services and banking products.
Customer Service & Retail Escalations Specialist
Accedo Technologies — Medicare / Walmart
Hard Sales Executive
Masscom Solutions — Charter Spectrum
Closed an average of 15 new service contracts per week through consultative selling techniques.
Skills
SpanishEnglishEmpatheticTeamworkPassionate
Published on CazVid - Oct 7, 2026