Experienced Business Analyst specializing in financial data analysis, reporting, and process improvement. Adept at stakeholder communication and project management to drive organizational efficiency.
Analyzed complex datasets to generate insights and support decision-making processes.
Built and maintained financial models to forecast revenue, expenditure, and profitability.
Facilitated communication between technical teams and business stakeholders to ensure project alignment.
Managed multiple projects ensuring delivery on time and within scope through planning and coordination.
D ́Nagua especias dominicanas
Teleperformance DR
Assisting with financial institution matters., Resolving customer complaints and billing issues., Processing fraud cases, lost and stolen cards and account security measures.
Bachelor of business administration