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Luis

Customer Care Representative with 6+ years in customer service

Video resume

Customer Care Representative
Customer service experience, active listening, problem solving

Contact

Barranquilla, Atlántico, Colombia
Open to remote
Available on CazVid
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Competencies

Customer ServiceExpert

Delivered customer support and improved satisfaction through active listening and problem resolution.

Active ListeningAdvanced

Focused on understanding customer needs to ensure effective assistance and satisfaction.

Problem SolvingIntermediate

Resolved customer issues efficiently in call center environments.

Communication SkillsAdvanced

Utilized active listening and clear communication to manage customer interactions.

Summary

Experienced in call center environments with a focus on customer satisfaction through active listening and issue resolution.

Key Achievements

  • Gained over six years of customer service experience across multiple call centers in Barranquilla.
  • Demonstrated strong active listening and problem-solving skills to ensure customer satisfaction.
  • Consistently provided effective assistance, fostering positive customer interactions.

Skills

Customer ServiceActive ListeningProblem SolvingCommunication Skills
Published on CazVid - Jul 3, 2025
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