This is my profileContact via CazVidLuis
Customer Service & Procurement Specialist with diverse industry experience
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Competencies
Expertise in handling customer inquiries efficiently, ensuring high service quality and satisfaction.
Proficient in supplier negotiations, purchase tracking, and inventory control to optimize procurement operations.
Fluent in English and Spanish, facilitating effective communication in diverse professional environments.
Skilled in collecting and interpreting sports data to support performance analysis and decision-making.
Experienced in assisting recruitment, onboarding, and maintaining candidate databases to improve HR workflows.
Education
Languages
Summary
Dedicated to delivering exceptional service and operational efficiency, Luis combines strong communication skills with extensive procurement and HR experience. Currently advancing his education with an MBA, he is committed to continuous growth and impactful contributions.
Key Achievements
- Delivered bilingual customer support, enhancing client satisfaction and loyalty at Startek.
- Streamlined procurement processes and supplier negotiations, ensuring inventory availability at Amentum and JR Automotor.
- Supported recruitment and onboarding, improving HR efficiency and candidate management at PGC Corporate.
- Collected and analyzed real-time sports data, providing insights for competitive analysis at Genius Sports.
Experience
CUSTOMER SERVICE REPRESENTATIVE
Handled customer inquiries with efficiency and professionalism. Delivered bilingual support. Ensured high service quality and client satisfaction
HR ASSISTANT (RECRUITMENT)
Assisted in recruitment and onboarding processes. Maintained candidate databases and selection systems. Supported HR reporting and documentation management. Collaborated closely with HR teams to improve candidate tracking accuracy
PROCUREMENT DEPARTMENT - EXPEDITOR
Oversaw procurement activities. Managed supplier negotiations and purchases tracking. Ensured efficient purchasing operations and continuous inventory availability. Supervised purchasing personnel to maintain compliance
WAREHOUSE ASSISTANT (INTERNSHIP)
Monitored raw material inventory. Coordinated internal transfer requests
SPORTS DATA ANALYST
Collecting and analyzing real-time match data from the Honduran National League
PROCUREMENT SPECIALIST
Responsible for supplier negotiations and purchase management. Maintained strong relationships with vendors