Demonstrated experience with Customer Service and Support.
Demonstrated experience with Sales and Cross-Selling Techniques.
Demonstrated experience with Microsoft Office (Excel, Word – Advanced).
Demonstrated experience with Problem Solving.
Airbnb
Provided excellent customer service to Airbnb users, handling inquiries, complaints, and booking issues., Acquired deep knowledge of Airbnb’s platform and processes.
Humana
Provided support to Humana members, assisting with healthcare inquiries, policy information, and benefits., Handled sensitive information with professionalism and confidentiality., Consistently met performance goals and contributed to a positive team environment.
Bachelor’s Degree
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Demonstrated experience with Effective Communication.
