This is my profileContact via CazVidLuis
Customer Service Agent with 4+ years in BPO and retail sectors
Contact
Santo Domingo, Nacional, Dominican Republic
Available on CazVid
Competencies
Inglés avanzadoAdvanced
Utilized English language skills for effective communication with international clients and colleagues.
Contabilidad básicaIntermediate
Applied basic accounting skills to manage financial records and transactions.
Excel (Introducción)Beginner
Used introductory Excel functions for data entry and simple spreadsheet tasks.
Education
Escuela primaria Manuel Cruz Álvarez
Lic. Francisco Del Rosario Sánchez
Languages
InglésAvanzado
Summary
Dedicated agent with over 4 years experience in customer service, retail, and basic financial tasks. Skilled in English communication, data management, and transactional support. Eager to leverage diverse work experience to contribute effectively to client satisfaction and operational efficiency.
Key Achievements
- Held multiple customer service roles across BPO firms Teleperformance, Alorica, and Arise, demonstrating versatility in supporting diverse client needs.
- Managed basic accounting tasks and utilized Excel for data entry and simple analysis, enhancing operational efficiency.
- Provided frontline assistance as a cashier at Dufry, gaining retail and transaction handling experience.
Experience
Agente
Teleperformance
Jun. 2016 - Agosto 2018
agent
Alorica
Sept. 2018 - Sept. 2019
cashier
dufry
Feb. 2020 - Abril 2020
rossymax
arise agent(csr)
Jun. 2020 - hasta la fecha
Skills
Inglés avanzadoContabilidad básicaExcel (Introducción)
Published on CazVid - May 17, 2026