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Luis
English Teacher with 10+ years of experience in education
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Competencies
Applied extensive experience in designing curricula and teaching English to diverse learners.
Created and implemented lesson plans and educational strategies for language instruction.
Led and supervised teaching teams to maintain high educational standards and achieve academic objectives.
Monitored student progress through continuous assessments and tailored instructional approaches.
Handled multi-channel customer interactions, managed tickets, and coordinated with operations teams.
Education
Languages
Summary
Bilingual educator and customer service specialist with extensive experience in curriculum development, team supervision, and client interaction. Skilled in communication, organization, and pedagogical innovation.
Key Achievements
- Led curriculum design and implementation for English language courses at Canvas International School
- Supervised and coordinated teaching staff to ensure educational quality and goal attainment
- Developed customized pedagogical strategies for international exam preparation
Experience
Docente de inglés
Diseño e implementación de planes de estudio para la enseñanza del inglés., Liderazgo y supervisión del área de inglés, coordinando el equipo docente para garantizar la calidad educativa y el cumplimiento de objetivos académicos., Desarrollo de estrategias pedagógicas personalizadas para la...
Bilingual Costumer Service Representative
Atendí clientes multicanal (llamadas/chat/email) para e-commerce, Gestioné tickets: priorización, seguimiento y cierre dentro de SLA, generando reportes semanales para supervisión., Cooperé con equipos de operaciones para reprogramaciones, confirmaciones y seguimiento de casos.
Docente de inglés
Implementación de métodos pedagógicos innovadores para la enseñanza del inglés, Evaluación continua del progreso de los estudiantes mediante pruebas y actividades