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Luis

Accreditation Center Supervisor

Contacto

Panamá, Panamá, Panama
Disponible en CazVid
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Competencias

MS Office tools

Experiencia demostrada en MS Office tools.

AI tools

Experiencia demostrada en AI tools.

CRM platforms

Experiencia demostrada en CRM platforms.

Ticketing / Help Desk tools

Experiencia demostrada en Ticketing / Help Desk tools.

SaaS platforms

Experiencia demostrada en SaaS platforms.

Educación

Bachelor's Degree, English
Universidad de Panamá
2001 - 2003

Idiomas

Spanish
English
Portuguese

Resumen

Perfil profesional

Experiencia

Accreditation Center Supervisor

IV South American Youth Games 2026
Mar 2026 - Abr 2026

Directed operations of the main accreditation center, overseeing the issuance of credentials for 9,000+ national and international participants.. Managed athlete and staff registration processes, leading a team of 50 volunteers.. Led installation and operational setup of accreditation center branches, including IT equipment, printers and lamination systems.. Coordinated operational follow-up and incident resolution during daily accreditation activities.

Solution Architect Senior Engineer

Dell Technologies
Dic 2015 - Nov 2025

Translated clients' business requirements into systems, applications and process designs for custom technical solutions.. Supported deal negotiation and closure, including transition support to service delivery.. Managed business opportunities across North America, Latin America and Brazil.. Supported onboarding and implementation of technical solutions, coordinating with sales, delivery and technical teams.. Provided continuous follow-up on client requirements and incidents to support timely resolution and service continuity.

Service Coordinator

Servideales
Ene 2012 - Ago 2013

Planned and optimized routes for technical service staff.. Supervised equipment supply, repair materials and spare parts inventory.. Directed purchases, monitored cash flow and coordinated staff assignments.. Supported service follow-up and operational issue resolution with technical personnel.

Habilidades

MS Office toolsAI toolsCRM platformsTicketing / Help Desk toolsSaaS platforms
Publicado en CazVid - 27 sept 2026
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